IT System Notices - University of Reading

Systems Status Information

Current Service Notices:

Affected Service(s)	Open	Affected Location(s)	Estimated Completion/Fix
Dynamics (CRM)	27th Jun 18:00	All Locations	27th Jun 19:00
Planned At Risk Period: Status: Planned During the evening of the 27th of June there may be a brief interruption to service of the enquiries form Further Information
Core Infrastructure Services Wi-Fi Network	27th Jun 18:00	London Road Whiteknights Philip Lyle Polly Vacher (Systems Engineering)	27th Jun 21:00
Planned At Risk Period: Status: Planned Network connectivity will be intermittent while scheduled maintenance is taking place. Further Information
RISIS RISIS Web	27th Jun 18:00	All Locations	27th Jun 20:00
Planned Unavailability Period: Status: Planned Unity reporting services will be briefly unavailable on the evening of 27/06/17 while essential maintenance is carried out. Further Information
Blackboard Turnitin	8th Jul 08:00	All Locations External	8th Jul 17:00
Planned Unavailability Period: Status: Planned Blackboard Course Rollover will be taking place on Saturday, 8 July. During this time Blackboard will be unavailable to users. Further Information
Financial Systems Agresso P2P Student Webpay	11th Jul 18:00	All Locations	11th Jul 18:30
Planned Unavailability Period: Status: Planned Agresso will be unavailable due to routine maintenance during this timeframe. Further Information
Blackboard Turnitin	15th Jul 08:00	All Locations External	15th Jul 17:00
Planned Unavailability Period: Status: Planned Blackboard Course Rollover will be taking place on Saturday, 8 July (see previous notice). It may be necessary to also carry out work on Saturday, 15 July. During this time Blackboard will be unavailable to users. If not required we will cancel this downtime. Further Information

Key:

At Risk

Unavailable

Planned Maintenance
Note: All notices are listed as per the UK Timezone.

Additional Information:

Certain services have specific times set aside for important maintenance.

Standard ITS systems	Tuesday 18:00 onwards
JANET (Internet access)	Tuesday 07:00 - 09:00
readingConnect	Tuesday 10:00 - 12:00

Urgent maintenance can take place at anytime, but is managed by a process of Change Control.

Previous 10 Closed Service Notices:

Affected Service(s)	Open	Affected Location(s)	Closed
Blackboard Turnitin	25th Jun 10:30	All Locations External	25th Jun 15:00
Unavailable, Planned: Blackboard will be unavailable due to an upgrade of the service. Latest Update (25/06/17 15:54): Blackboard service is now available. Scheduled maintenance of the database has been completed. The upgrade will be rescheduled. Further Information
HR Systems Employee Self Service Online Approvals Portal Web Recruitment	21st Jun 16:45	All Locations	21st Jun 17:00
Unavailable, Planned: HR Trent, Employee Self-Service (ESS), and web recruitment, will be briefly unavailable from 1645 on 21/06/17 while essential maintenance is carried out. Latest Update (22/06/17 09:14): This service notice has been resolved. Further Information
Core Infrastructure Services Wi-Fi Network	20th Jun 18:00	London Road Whiteknights	20th Mar 20:00
At Risk, Planned: Network connectivity intermittent, due to scheduled network maintenance on core network infrastructure. Further Information
Core Infrastructure Services Wired Data Network	15th Jun 11:31	Whiteknights Polly Vacher (Systems Engineering)	15th Jun 11:49
Unavailable: New network connections are failing. This only affects machine that have been turned off or diconnected Latest Update (15/06/17 11:49): Routing changed to avoid the dark fibres Further Information
Other	14th Jun 17:00	All Locations	16th Jun 09:30
At Risk, Planned: There will be intermittent service disruption to some Met services hosted on Met VMware, in preparation to power works. Further Information
Core Infrastructure Services Wi-Fi Network	13th Jun 18:00	Halls of Residence London Road Whiteknights	13th Jun 20:00
At Risk, Planned: Wireless connectivity will be intermittent while planned maintenance is taking place on key network components of the wireless infrastructure. Further Information
Core Infrastructure Services Wi-Fi Network	13th Jun 18:00	Whiteknights AMS Estates and Facilities Foxhill House Health Centre Old Whiteknights House Whiteknights House	13th Jun 20:00
At Risk, Planned: Network connectivity intermittent, while scheduled network maintenance is taking place. Further Information
Kinetix	13th Jun 18:00	All Locations	13th Jun 20:00
Unavailable, Planned: Kinetics Conference system is unavailable for planned essential maintenance [C-1706-091] Further Information
EDMS Sharepoint Web service	13th Jun 17:00	All Locations	13th Jun 18:00
Unavailable, Planned: EDMS E&F Document management system is unavailable for essential maintenance [C-1705-692] Further Information
University Website SiteCore WebPages	13th Jun 10:53	All Locations	13th Jun 12:57
Unavailable: Student.reading.ac.uk/essentials is currently unavailable. This is due important features being added by Endava Latest Update (13/06/17 12:58): Student.reading.ac.uk/essentials should now be accessible Further Information

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University Of Reading

IT Services Information Systems Status

Internal, open access

Systems Status Information

Current Service Notices:

Planned At Risk Period:

Status: Planned

Planned At Risk Period:

Status: Planned

Planned Unavailability Period:

Status: Planned

Planned Unavailability Period:

Status: Planned

Planned Unavailability Period:

Status: Planned

Planned Unavailability Period:

Status: Planned

Additional Information:

Previous 10 Closed Service Notices:

Unavailable, Planned:

Latest Update (25/06/17 15:54):

Unavailable, Planned:

Latest Update (22/06/17 09:14):

At Risk, Planned:

Unavailable:

Latest Update (15/06/17 11:49):

At Risk, Planned:

At Risk, Planned:

At Risk, Planned:

Unavailable, Planned:

Unavailable, Planned:

Unavailable:

Latest Update (13/06/17 12:58):

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